Northwest Bank Makes Lobbies ‘By Appointment Only’ Effective Nov. 23

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WARREN, Pa. – Northwest Bank announced Thursday that it would be making all its banking lobbies “by appointment only,” effective Monday, Nov. 23.

(Photo by Andy Close.)

The bank had been allowing walk-ins to its lobby locations, while encouraging social distancing and requiring masks, but switched to appointment only as an increased safety measure due to the increase in COVID-19 cases. Drive-thru banking remains open.

“Our branch lobbies will be open by-appointment-only during normal business hours to limit the number of people in a branch at any one time,” the bank posted to its website.

Those who need to access a safe deposit box, or who have banking needs that can only be addressed in person, have two options to schedule an appointment.

  1. They may call their preferred branch or email their Northwest banker
  2. Schedule an appointment through Northwest’s online scheduler.

“As an alternative to in-branch banking, we encourage you to use our digital tools and other resources that give you 24/7 access to your Northwest accounts,” the bank said.

COVID-19 cases have been on the rise across the commonwealth, and Warren County is no exception. The county is averaging more than three new cases per day in November, and has nearly doubled its cumulative confirmed case count.

Northwest joins a growing list of Warren County businesses and organizations who have made changes due to the rising case count. Jefferson DeFrees Family Center Daycare is closed through Nov. 30; Total Evolution Café voluntarily closed its dining room as a safety measure; the Sugar Grove Volunteer Fire Department canceled its Christmas Auction, Craft Show and bingo; the Sheffield Sports Boosters canceled its annual Black Friday Turkey Party; The Plaza Restaurant closed Monday due to a staff member coming in contact with a COVID positive patient (it reopened Thursday).